Tuesday, September 18, 2012

Website Analysis: Your First Step is to Know the Goals

This is the first in a series of posts about website analysis. Here, the focus is on why the first step must be to gain thorough knowledge of the company and website goal(s).

Image by Jerry Breen - www.newbreen.com
If you’re reading this, then performing an analysis of your business website is nearing the top of your “To-Do List.” Perhaps you had put it off because you were too busy running your business, or you just had no idea where to start.
Good news. You don’t have to drive yourself crazy trying to understand techie talk and content marketing speak. By updating the content on your site regularly and implementing simple inbound marketing techniques, the search engines will see the activity, think that you’re a vibrant company, and boost your website rankings.
But before making any changes to your website, take a step back and figure out what you want to accomplish.

Start with Old-Fashioned Goal Setting 

As the quotable baseball great Yogi Berra is said to have proclaimed, “If you don't know where you are going, you'll end up someplace else.” This is certainly true with websites.
Take advantage of the goals you already set for your business or organization, or if they are loosely defined, tighten them. Then outline what you want the website to do that will help accomplish these goals.

Determine Your Website Type

The type of website that works best for your organization or segment within depends upon the business model. Included are:
  • Informational and Reference – These sites generally present a lot of information across many pages. Most often used by non-profit organizations and by others who have a need to disseminate knowledge.
  • E-commerce – One of the most popular styles used by retail businesses if you have products to sell and the ability to fulfill orders quickly.
  • Corporate – The needs are varied here whether it’s to: 
    • attract new clients
    • keep current ones informed
    • combine all of the above, plus act as the front-end for a company intranet 
  • News – for either general or topical news outlets to present up-to-date or breaking information 
  • Event – think of conferences, along with concert and holiday promotions, where there aren’t a lot of pages and also need to include e-commerce ability to sell tickets and/or to register people
  • Gallery – this style works best for artists of all types who want to display their work in a portfolio 
  • Community or Social – for connecting people with like-minded concerns or needs and allow access to member profiles
  •  Review – a site where visitors go to either learn about others experiences about a specific product in which they are interested or to actually conduct research about certain products.
Some organizations will require websites that contain elements of each type listed above, and that’s okay.

Summary

Don’t over-complicate the initial planning stage; the first steps should be to:
  • Examine the goals of the business or organization 
  • Determine what you want the website to do to reach the goals 
  • Select the website type
Yes, analyzing a website can be a bit of a challenge for anyone. Establishing goals and defining the structure of your website will help get your business where you want it to go.
 

For More Info

Upcoming posts will discuss more ways to analyze a website, including user experience issues regarding a site’s appearance, functionality, marketing, viewer engagement/social media marketing, content, and search engine optimization.

Learn more now about analyzing a website by viewing the Website User Experience Assessment found on this page and also by taking advantage of Act One’s FREE 5-Step Website Analysis to help get you started.

Monday, September 10, 2012

New Blog, New Attitude, New Website Analysis Offer

Hello, and welcome to Act One Creative's new blog!

Let’s paint a picture.

Image courtesy of KROMKRATHOG / FreeDigitalPhotos.net
We’re guessing you've heard about those contractors who spend all their time for others and never get around to completing work on their own home. You know, the landscaper whose yard is unkempt or the contractor who started residing his own home but left one wall unfinished.

Yeah, that was us, too. Guilty as charged.

As a marketing, advertising, and website design firm, the daily demands of running the business seemed to over-shadow tasks necessary to market our own business. Developing new marketing communication materials, updating the website, or creating strategic marketing plans got pushed to the back burner. No matter how often we told ourselves that we’ll get to it eventually, we just kept kicking that can down the road.

Not any more.

We have all of sorts of good things in store for you! This blog, where we’ll chime in on marketing, design and website issues, is one. Our first eBook, A Beginner’s Guide to Website Analysis: 6 Essential Elements, should be ready soon.

Today, we’re excited to roll out our FREE 5-Step Website Analysis for businesses, non-profits, and other organizations that know their website is not performing as it should but don’t know why.

Unlike those online services that provide data for your site’s download speed, meta tags, etc., we examine your website as whole. We’ll see how well it meets your goals through the following five steps:

1.    Evaluate Goal and Marketing Funnels
2.    Evaluate the User Experience: Six Crucial Elements
3.    Perform a Search Engine Optimization (SEO) Review
4.    Identify and Explain any User Experience Issues
5.    Provide a Customized Action Plan

Yes, Step 5 is where we’ll provide you with a list of recommended improvements, but you aren’t obligated to do anything. And it’s yours to keep FOR FREE. Of course, we would love it if you hired us to redesign your website after performing the assessment, but that’s optional.

Truth be told, this analysis is an abbreviated version of the service we provide for our paying clients. It’s too good to keep proprietary. If you haven’t yet done so, go to our FREE website analysis.

We hope that you will like what you read and welcome your comments.